The Stoneleigh Partnership is a law firm authorised and regulated by the Solicitors Regulation Authority.
The Stoneleigh Partnership Limited is a limited company registered in England and Wales (Company Registration Number: 9322713). A list of directors and members is available for inspection at the registered office: Rural Innovation Centre, Avenue H, Stoneleigh Park, Kenilworth CV8 2LG. Any reference to a partner in relation to The Stoneleigh Partnership Limited is to a person who is a Director and a Member of The Stoneleigh Partnership Limited. The Stoneleigh Partnership is a trading name of The Stoneleigh Partnership Limited.
Information on the regulations of The Solicitors Regulation Authority of England and Wales can be found in the Solicitors’ Code of Conduct on its site at www.sra.org.uk.
The Stoneleigh Partnership is committed to delivering an outstanding service to our clients. If you are a client and are dissatisfied with any element of our service (including about your bill), you should contact our client relationship partner, Elizabeth Williams, who will be happy to discuss the matter with you and, if applicable, initiate our Client Complaints Procedure (a copy of which will be sent to you on request).
If for any reason we are unable to resolve this, you may contact the Legal Ombudsman
(PO Box 15870, Birmingham B30 9EB, UK; tel: 0300 555 0333; email: firstname.lastname@example.org), which deals with complaints against lawyers registered in England and Wales.
The time limit for referral of complaints to the Legal Ombudsman is ordinarily 6 months from our final response to your complaint, and one year from when you realised there was a concern. See www.legalombudsman.org.uk for further information. If your complaint is about your bill, you may also apply to the court for an assessment of the bill under Part III of the Solicitors’ Act 1974. If all or part of a bill remains unpaid, we may be entitled to charge interest.
In accordance with the disclosure requirements of the Provision of Services Regulations 2009, details of The Stoneleigh Partnership Limited’s compulsory professional indemnity insurance in England and Wales are as follows. Our insurers are Travelers Insurance Company of Exchequer Court, 33 St. Mary Axe, London EC3A 8AG.
This website has been created to be as accessible as possible and we would welcome feedback from any one who has difficulties viewing the website so that we can resolve or improve any access issues.